Overview
- User reports spiked around 8 p.m. ET Tuesday, with roughly 320,000–338,000 complaints in the U.S. on Downdetector as the disruption was felt worldwide.
- YouTube said a malfunction in its recommendations system stopped videos from appearing across key surfaces, including the homepage, the mobile app, YouTube Music, and YouTube Kids.
- Many users encountered blank homepages or “Something went wrong” errors, though videos could often still be accessed through the Subscriptions feed.
- The company also flagged a small number of YouTube TV login issues tied to the same problem, affecting some connected TV experiences.
- By about 10:15 p.m. ET, TeamYouTube issued a final update confirming the fix and normal operation across all platforms.