Overview
- The findings come from a Workday survey of 3,200 full-time employees at companies with $100 million or more in revenue, fielded by Hanover Research in November 2025 across North America, APAC, and EMEA.
- Eighty-five percent of respondents reported saving one to seven hours per week using AI, yet roughly 40% of that gain is lost to correcting errors, rewriting content, and verifying outputs.
- Only 14% of employees reported consistently positive net outcomes, with 77% of daily users reviewing AI-generated work as carefully as human work and workers aged 25–34 comprising 46% of the heaviest rework group.
- A training disconnect persists as 66% of leaders cite skills development as a priority, yet only 37% of employees facing the most rework report access to such training, and 89% of organizations have updated fewer than half of roles for AI.
- Organizations more often reinvest AI savings in technology (39%) than in people (30%), many increase workload with saved time (32%), and parallel studies from MIT, HBR, IBM, and Oxford report limited measurable ROI so far.