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Waymo Admits Nearly 1,600 Robotaxi Stoppages in San Francisco Blackout at City Hall Hearing

Supervisors demanded accountability for emergency disruptions after videos showed stalled cars blocking intersections.

Overview

  • Waymo executives told San Francisco’s Board of Supervisors that robotaxis stalled nearly 1,600 times during the Dec. 20 power outage and apologized for falling short of company standards.
  • A filing to the California Public Utilities Commission documented 1,593 stoppage events that day after earlier resistance to publicly share the total.
  • The company said many vehicles sought a human “confirmation check,” which created a backlog for a fleet overseen by about 70 remote operators.
  • Waymo reported software updates to better handle intersections with dark signals and plans new training for first responders dealing with immobilized vehicles.
  • City officials and labor groups pressed for tougher limits as accounts described blocked traffic and impeded emergency access during the blackout.