Overview
- Officials say third‑party excavation damaged a four‑inch service line on Cherry Hill Road Friday night, gas ignited during repairs, and a worker who was seriously injured is now stable.
- Roughly 570 customers lost service when Washington Gas shut off supply as a precaution, leaving many homes without heat or hot water in recent cold weather.
- Washington Gas reports service has been restored to about 40% of affected customer meters after completing line repairs and safety checks.
- Crews are prioritizing critical and densely served locations, and service has been fully restored to Riderwood Senior Living Community, High Point High School and other key sites.
- Technicians are turning meters back on one by one and relighting appliances, and the utility projects full restoration within 24 to 48 hours with customer access to meters, noting some large buildings share a single meter.