Overview
- Scammers are buying search ads that appear during common queries and route callers to fraudsters.
- The ads display phone numbers and websites that are not affiliated with UGI.
- Customers report being pressured to pay for routine service issues or a supposed fee for a gas‑leak investigation.
- UGI directs customers to its verified contacts — 800-276-2722 and UGI.com — which are listed on monthly bills.
- The utility has notified law enforcement and says scammers wait for callers to name a provider before impersonating that company.