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Uber Launches ONDC-Powered B2B Logistics and Metro Ticketing in Bengaluru

The move uses India’s open commerce rails to unify public transit with last‑mile delivery across Uber’s app.

Overview

  • QR-based Namma Metro tickets are now available in the Uber app in partnership with BMRCL via ONDC, supporting UPI payments and real-time metro information after earlier rollouts in Delhi, Mumbai and Chennai.
  • Uber Direct went live in Bengaluru on December 10 with driver partners fulfilling grocery deliveries for Zepto and KPN Farm Fresh through ONDC.
  • Uber positions Direct as a behind-the-scenes logistics engine for enterprises, distinct from its consumer-booked Courier products.
  • Uber said it plans to start handling food deliveries within weeks for brands including KFC, Burger King, Taco Bell and Rebel Foods.
  • The company signaled additional metro integrations and new Uber Direct city launches in 2026 as it deepens its ONDC integration in India.