Overview
- The operator will restart the attraction at 10 a.m. Thursday after completing safety checks.
- The incident was caused by a bundle of wires caught in anti-sway equipment rollers during windy conditions, which blew a control-panel fuse.
- Immediate measures include covering the anti-sway rollers on three elevators and replacing the damaged cable on the affected car.
- The elevator’s intercom was found inoperative, leading trapped passengers to call for help by mobile phone; all 20 were rescued without injuries after about 5½ hours.
- Evacuation was conducted by aligning an adjacent car and placing a stainless panel between doors; the elevators are made by Toshiba, and the tower previously logged sudden stops in 2015 and 2017.