Overview
- U.S. sales resume at 10 a.m. ET on February 20 exclusively via Samsung.com, with prior stock having sold out within minutes.
- A few early owners on Reddit report dead or unresponsive inner screens, phantom touches, and popping sounds, including one failure after five days.
- One affected buyer says Samsung approved a free repair with a 1–3 week turnaround, while another opted for a refund; a Korean case received a replacement.
- Technical reporting points to a possible display flex or ribbon cable issue, though Samsung has not confirmed a root cause.
- Cases appear uncommon so far, but the $2,899 first‑generation device ships in tightly limited quantities, which may constrain immediate replacements.