Particle.news

Rogers to Shift Part of In‑House IT Support to Vendor After Layoffs

The company declined to name the vendor or say what share of roles will remain in Canada.

Overview

  • Rogers confirmed it laid off a portion of its internal technology support team in several provinces and will redirect the work to a third‑party provider.
  • Spokesperson Zac Carreiro said the vendor plans to hire the majority of affected staff and that employee on‑site IT support will continue without change.
  • A terminated employee told law firm Samfiru Tumarkin that upwards of 100 roles were impacted, with some workers receiving advance notice and severance offers.
  • LinkedIn posts from former staff point to cuts across software development, audiovisual conferencing support and management in Ontario, Quebec and New Brunswick, with Rogers saying most cuts are in Ontario.
  • Rogers said the shift affects a small slice of internal IT at a company of about 24,000 employees, reflecting a wider outsourcing and AI trend also seen at Bell and Telus.