Overview
- Sixty-five ticket holders were denied entry to Raye’s Feb. 15 concert at Paris’ Accor Arena after a Ticketmaster validation error.
- Ticketmaster said it fully refunded those affected and issued gift cards, noting the problem involved fewer than 0.6% of tickets sold.
- Raye apologized on social media and offered the 65 fans complimentary tickets to any future show plus a signed vinyl, with her team set to contact them.
- Some fans have called the remedies insufficient and urged reimbursement for travel and other out-of-pocket costs.
- Coverage placed the incident within wider criticism and legal scrutiny of Ticketmaster/Live Nation’s ticketing and resale practices as Raye’s tour continues through May.