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OpenAI Tightens Pentagon AI Contract as Backlash Hits ChatGPT

The company added explicit bans on intentional domestic surveillance of U.S. persons to its Defense Department agreement.

Overview

  • OpenAI said it will amend its Pentagon deal to forbid intentional domestic surveillance of U.S. persons, citing the Fourth Amendment, the National Security Act and FISA, and clarifying that deliberate tracking via commercially acquired personal data is barred.
  • CEO Sam Altman acknowledged the deal was rushed and “opportunistic and sloppy,” and said Department of War intelligence agencies such as the NSA are excluded unless a later contract modification is approved.
  • Protests and a QuitGPT boycott formed as U.S. uninstalls of ChatGPT spiked 295% and one-star reviews jumped 775%, with downloads declining over the weekend, according to Sensor Tower and other trackers.
  • Anthropic’s Claude saw U.S. download gains of 37% and 51% day over day and reached No. 1 on the App Store after the company refused defense terms over surveillance and fully autonomous weapons concerns.
  • After the Pentagon labeled Anthropic a supply-chain risk, State, Treasury and HHS began phasing out its tools, with the State Department moving its StateChat system to OpenAI’s GPT‑4.1 under a White House directive.