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Nintendo Issues Refunds for Xenoblade Chronicles X Switch 2 Upgrade After Visual Complaints

Player complaints center on handheld upscaling artifacts in the $5 upgrade.

Overview

  • Multiple players report receiving refunds from Nintendo after saying the Switch 2 Edition degrades image quality.
  • Reported problems include AI upscaling and filtering artifacts, texture shimmering, and especially poor handheld visuals.
  • One Reddit user says chat support granted a quick exception refund despite digital refunds typically being uncommon.
  • Review coverage finds docked play generally stronger, with enhanced resolutions up to 4K and performance targeting 60fps, while handheld suffers most.
  • The £4.19/$4.99 upgrade is being compared unfavorably to the prior Switch release and even the Wii U version run in 4K via Cemu by some players.