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Microsoft Will Remove Copilot From WhatsApp on January 15, 2026

The withdrawal follows WhatsApp’s policy change that bars general‑purpose AI chatbots from its Business API.

Overview

  • Microsoft confirmed Copilot on WhatsApp will stop working after January 15, 2026, to comply with Meta’s revised platform terms.
  • Copilot chats on WhatsApp will not transfer to other Copilot surfaces because sessions were unauthenticated, so users should export conversations before the cutoff.
  • Copilot will remain available on copilot.microsoft.com and in Microsoft’s iOS and Android apps, which offer capabilities not supported inside WhatsApp.
  • OpenAI’s ChatGPT is also leaving WhatsApp on the same date, with account linking available to preserve history for some users, unlike Copilot.
  • Meta says the Business API is intended for customer support and updates rather than distributing third‑party AI assistants, with reports indicating services like Perplexity will be affected.