Overview
- Profeco opened a procedure against Ticketmaster for alleged consumer law breaches and said the company could face a fine exceeding four million pesos.
- Ticketmaster denied using dynamic pricing or algorithms and rejected any link to illegal resale, adding that all tickets were issued digitally through official channels.
- The company reported more than 2.1 million users and a peak of over 1.1 million in the virtual queue vying for 136,400 tickets across three dates, leaving most fans without access.
- Mexico City’s government said it will reinforce operations against street resellers and coordinate with federal authorities and promoters to curb abusive practices and ensure event security.
- Resale listings surged on platforms such as Viagogo and StubHub at many times face value, as fan groups filed complaints, exposed alleged resellers and rallied petitions with over 200,000 signatures while the presidency asked South Korea for additional dates or alternatives.