Overview
- Los Angeles County Sheriff’s Department reported a countywide 911 disruption that began around 6:02 p.m. Thursday.
- The outage involves the Vesta third-party call-handling platform and stems from a power failure, according to the department.
- Incoming 911 calls are being automatically redirected to local patrol stations’ business lines to preserve emergency response coverage.
- Department electricians and the telecommunications provider are working to restore full service, with no estimate for repair and the overall impact still undetermined as of early Friday.
- The incident renews concerns about the agency’s aging dispatch infrastructure, including a nearly 40-year-old CAD system Sheriff Robert Luna plans to replace under a multi-year upgrade.