Overview
- Google acknowledged a Gmail malfunction that routed Promotions and Updates emails into Primary inboxes starting Saturday at 05:02 US/Pacific.
- Some affected messages displayed a banner stating that Gmail had not scanned them for spam, unverified senders, or harmful software.
- The company advised users to be cautious with emails from unknown senders as engineers worked on a fix, according to the Workspace Status Dashboard.
- Google marked the issue resolved at 09:55 US/Pacific the same day, a disruption of just under five hours, with normal filtering restored and some prior warning banners possibly persisting.
- Initial reports came from Reddit and Google’s forums and were quickly corroborated by outlets including 9to5Google and The Verge, with TechRadar noting Google also logged some delivery delays.