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EA Pushes Companywide AI Use as Staff Report Flawed Tools and Job Fears

Mandatory trainings with internal chatbots coincide with an SEC filing that flags potential harms.

Overview

  • A new report says EA leadership spent the past year urging roughly 15,000 employees to use generative AI for just about everything, with required courses and guidance to treat it as a thought partner.
  • Internal tooling includes a chatbot called ReefGPT, and prompts reportedly advise managers on how to handle sensitive talks about performance, pay, or denied promotions.
  • Employees describe AI outputs such as flawed code and hallucinated content that must be corrected, which they say can add work instead of saving time.
  • Staff frustration has surfaced in internal Slack memes criticizing the rollout, while creative teams worry that training models on their own work could reduce demand for artists and designers.
  • A former Respawn senior QA worker laid off in April believes AI taking over feedback summarization contributed to his job loss, as EA continues to champion AI even as its 10-K warns misuse could damage results and reputation.