Overview
- Guests receiving allergy-modified meals are given a reusable laminated card that lists the specific allergen and the ordered item.
- The reported flow directs guests to speak with a Cast Member at the Salads and Desserts station, after which food is delivered with the card and presented to the cashier at checkout.
- The purple card features green icons, a checklist of common allergens including gluten, milk, peanut, soy, and tree nuts, an “Other” line, and space to note the dish.
- A printed disclaimer on the card states that steps are taken to mitigate cross-contact but complete absence of ingredients cannot be guaranteed.
- Rancho del Zocalo operates as a cafeteria-style location without mobile ordering, and outlets note there is no official word on whether this process is a test, permanent, or expanding to other restaurants.