Overview
- The facility benefits persons with disabilities, pregnant women, women traveling with infants, senior citizens and commuters with visible injuries
- DMRC and CISF have issued guidelines and installed signages to help staff direct eligible passengers into dedicated frisking lanes
- Security personnel may request identity documents when eligibility is uncertain to maintain the integrity of the priority screening
- The initiative builds on existing DMRC accessibility measures such as reserved seating, tactile paths and wheelchair assistance
- Anuj Dayal, DMRC’s principal executive director, said the policy underscores the corporation’s commitment to social responsibility and inclusive transit