Overview
- Ticketmaster must give at least 24 hours’ notice when tiered pricing will apply to a sale.
- Fans in online queues will see upfront price ranges and receive alerts as cheaper tickets sell out.
- Misleading labels must be removed from listings, with “platinum” branding already ended in the UK.
- The company must submit two years of compliance reports to the CMA, which can take enforcement action for any breach.
- The undertakings are voluntary with no admission of wrongdoing, following a sale of over 900,000 Oasis tickets that drew complaints about undisclosed price jumps.