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Chicago Panel Backs 311 Pilot to Let Residents Flag Commercial Vehicles Blocking Lanes

The full Council will vote Feb. 18 on a two-phase program that adds a dispatch system by Dec. 31, 2026.

Overview

  • The City Council’s Pedestrian and Traffic Safety Committee approved a revised ordinance allowing neighbors to submit photos or video to trigger enforcement for vehicles blocking bike lanes, bus lanes and crosswalks.
  • Reporting under the pilot is limited to commercial vehicles after earlier drafts that included private cars were narrowed following concerns from the mayor’s administration and police.
  • The rollout has two stages: a Street Operations Task Force will first target hot spots outside the current Smart Streets footprint, followed by a 311 dispatch that must be operational by Dec. 31, 2026.
  • City transportation and finance officials pledged to develop mitigations such as new loading zones and off-peak delivery options and to brief the committee by July 2026, then again six months after the dispatch system launches.
  • Business groups and some alderpeople cite delivery constraints in corridors like Wells Street, Ald. David Moore cast the lone no vote, and the pilot would run through 2028 if approved on Feb. 18.