Overview
- New reporting details two internal apps in active use: Enchanté, a ChatGPT-style assistant, and Enterprise Assistant, a focused knowledge hub.
- Enchanté began rolling out around November 2025 and is used across departments for tasks such as ideation, development support, proofreading, and general queries.
- Only Apple-approved models run on local or private servers, with access to Claude and Gemini provided for side-by-side comparisons under Apple’s controls.
- Employees can upload documents, images, and other files for analysis, and the system can reference Mac files and Apple’s internal documentation and guidelines.
- Enterprise Assistant is built on Apple’s internal LLMs and answers questions on policies, benefits, vacation, and technical setup, reflecting an internal-first strategy with no public chatbot release.