Overview
- The New York startup’s AI-native orchestration engine powers chat-based booking and servicing in tools like Slack and Microsoft Teams, with tens of thousands of bookings to date.
- Amadeus will first apply the technology to corporate travel, enhancing support for Travel Management Companies and expanding its North American footprint.
- The company plans to extend conversational capabilities beyond corporate travel into airlines, airports, hospitality and the broader travel ecosystem.
- Operating in more than 190 markets and processing billions of searches and millions of transactions daily, Amadeus says its scale enables reliable, high‑volume AI deployment.
- Executives said the combination will speed delivery of concrete AI solutions, with Amadeus citing an AI ethics framework to guide responsible implementation.